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Don’t Think That Ants Can’t!

Don’t Think That Ants Can’t!

Living is social colonies that are generally established in decaying wood or soil, ants are one of the most pestiferous challenges for pest management professionals. Since generally thought of as a nuisance pest, don’t think that ants can’t be a significant threat to food safety and health!
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PestWest EDGEucational Brief – 06.2014

Converting “pestaurants” to restaurants is a huge opportunity for pest management professionals given the favorable economic outlook for eating out (see figures 1 and 2). In 2011 the average unit sales at a full-service restaurant were $874,000 and at a quick-service restaurant $777,000.
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PestWest EDGEucational Brief - 05.2014

PestWest EDGEucational Brief – 05.2014

The sales process is to establish your purpose, determine the decisionmaker’s need, you provide a superior, value-added solution, you overcome the decision-maker’s objections (how many ‘nos’ before a ‘yes’), and you obtain the decision-maker’s commitment.
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PestWest EDGEucational Brief - 04.2014

PestWest EDGEucational Brief – 04.2014

Of the broad electromagnetic spectrum, wavelengths visible to the human eye occupy a narrow band (approximately 700 nanometers or billionths of a meter for red light, down to about 400 nm for violet light). See Image A on next page. More specifically, the human eye is sensitive to around 540 nanometers or yellow-green light. The adjacent spectral regions to the visible band are also referred to as light (infrared at one end, and ultraviolet at the other). Through the use of electroretinogram (ERG) technology, researchers have demonstrated that a House fly’s compound eyes are quite sensitive to 365 nanometers of ultraviolet (UVA) light.
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PestWest EDGEucational Brief - 03.2014

PestWest EDGEucational Brief – 03.2014

“Mad About Recycling!” Mercury (Hg) is an essential component of fluorescent lighting (including “green-tip” and compact fluorescent lamps or CFLs). In addition, not only is Mercury contained within insect light trap lamps, but all overhead lighting as well. Lamps must be managed correctly when removed from service. The Mercury content in one, 4’ fluorescent lamp can potentially contaminate enough water to fill a 20-acre lake. Over 500,000,000 spent lamps are illegally thrown into dumpsters every year!
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Fluorescent Lamp Fyi: Cold Starts

The starting and light output of fluorescent T12 lamps is very sensitive to ambient temperature. The colder the ambient temperature, the lower the light output (at 20°F the lamp will be at approximately 60% light/UV output).
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Legal Watch: Technicians May Service The PCO Into A Lawsuit!

Technicians are generally compensated on their production. This model, by its very nature, encourages the technician to render pest control services as quickly as possible. In one sense, the PCO wants to provide the best service to its customer and encourage proficiency and efficiency of their technicians. However, the business model may often times conflict with their technician providing quality service versus earning a living. This places the issue of quality control in play.
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Off Season Sales

Off Season Sales

What does a salesperson sell during the slow time of the season? The answer can be either complex or simple depending upon how approached. After the long “sales season” it is very easy to let your guard down or just relax a little. This is especially true when the slow or down season is right after the busy holiday season and New Year. A few simple steps can produce BACK-TO-BACK successful seasons as opposed to just ONE.
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Who Knows The Most About Your Customer’s Wants/Needs?

Who Knows The Most About Your Customer’s Wants/Needs?

Whenever we approach a prospect, whether a potential customer or an existing client, we want to find out how our company’s services may be of benefit. We want to know what kind of pest related problems exist in their accounts, but more importantly, how those problems cost the customer money, cause difficulties, present risks, or drive their customers away.
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